MFP Service & Support

Simply log a call via the Online Form and we will be happy to assist. If you are experiencing a problem with one of our products or need any assistance, please contact us.

We service Copiers, Printers and CCTV systems in the following locations around South Africa.

Western Cape: Cape Town, Somerset West, Durbanville, Bellville, Century City, Milnerton, Blouberg, Hout Bay, Simonstown, Worcester, Paarl, Stellenbosch, George, Mossel Bay

Eastern Cape: Port Elizabeth, East London, Port Alfred, Grahamstown, Queenstown, Mthatha

Gauteng: Sandton, Boksburg, Benoni, Midrand, Pretoria, Centurion, Randburg, Alberton, Roodepoort

KwaZulu-Natal: Durban, Pietermaritzburg, Pinetown, Umhlanga, Hillcrest, Port Shepstone, Ladysmith, Westville

Free State: Bloemfontein, Welkom, Kimberly

Mpumalanga: Witbank, Nelspruit, Mbombela

How can we help?

Request Type

Software & Support

MFP Office Automation group provides software and driver support for all the Printers, Copiers and CCTV Equipment that we offer. This means that you can access the software or drivers that you need right from our website. Simply follow the link to the relevant brand and you will be able to download the software that you need.

Olivetti Printer & MFP Drivers:

Colour Products

d-Color MF2624/d-Color MF2624+ | Win
d-Color MF3023/d-Color MF3024 | Mac | Win KX | Win PCL
d-Color MF3303/MF4003 | Win PCL | Win PS
d-Color MF2553 | Win PCL | Win KX |
d-Color MF2554 | Win 32bit | Win 64bit |
d-Color MF2555 | Win KX | MAC |
d-Color MF257 | Win PS | Win PCL | MAC |
d-Color MF254/304/364 | Win PS | Win PCL | MAC |
d-Color MF259/309/369 | Win PS | Win PCL | MAC |
d-Color MF459/559/659 | Win PS | Win PCL |
d-Color MF759 | Win PS | Win PCL |

Monochrome Products

Multiple Machine Driver Package | KX |
d-Copia 3503MF/3504MF | Win KX | PCL
d-Copia 3014MF/3514MF | Win KX | PCL
d-Copia 3524MF/3524MFplus/4023MF/4024MF/4024MFplus | Win KX | PCL
d-Copia 4513MF/4513MFplus/4514MF/4514MFplus | Win KX |
d-Copia 5514MF/6014MF | Win KX | MAC
d-Copia 253MFplus/303MFplus | Win KX | PCL
d-Copia 255MF | Win KX | Win PCL
d-Copia 1800/2200 | Win
d-Copia 1800MF/2200MF | Win KX | PCL
d-Copia 1801MF/1801MFplus/2201MF/2201MFplus | Win
d-Copia 3001MF | Win KX | PCL
d-Copia 3002MF/3502MF | Win KX | PCL
d-Copia 3201MF/4001MF | Win KX | MAC
d-Copia 4200MF/5200MF | Win KX | PCL
d-Copia 3500MF/4500MF/5500MF | Win KX | PCL
d-Copia 3500MF+/4500+/5500MF+ | Win KX | MAC
d-Copia 5001/6001MF | Win KX |
d-Copia 7001/8001MF | Win KX |
d-Copia 7002/8002MF | Win KX | MAC |

Triumph-Adler Printer & MFP Drivers: Triumph-Adler
Kyocera Printer & MFP Drivers: Kyocera
HP Printer & MFP Drivers: HP
CCTV Software: Dahua
Hikvision
NO-IP
Telephone Systems: Yeastar Linkus Mobile App
for Windows & MAC download from app store

InContact Support

In-contact support includes a full onsite software program that enables our service desk to get “live” notifications of any error on your network printer.

This service also includes remote IT support for any of our printers by one of our super technicians, without having to face any unnecessary chargeable IT call-outs. Therefore, there will be no surprise IT charges for the printer!

There’s no need to phone or email us for replacement parts, toners, or spares. You don’t even need to call if your printer has an error. We will be pre-warned by our nifty IT system that will automatically log a call for you.

Added benefits include:

Live onsite device monitoring

  • Automatic toner ordering.
  • Automatic monthly meter reading submission.
  • Automatic fault logging with the service department.
  • Automatic consumable part ordering (drums, developers, fuser units etc)

Remote IT support (Teamviewer or Anydesk)

  • Printer Driver Installations or Modifications.
  • Scanning errors.
  • Address book changes.
  • Trouble code resetting.