Do you need assistance?

Simply log a call via the Online Form and we will be happy to assist. If you are experiencing a problem with one of our products or need any assistance, please contact us.

How can we help?

Request Type

Software & Support

MFP Office Automation group provides software and driver support for all the Printers, Copiers and CCTV Equipment that we offer. This means that you can access the software or drivers that you need right from our website. Simply follow the link to the relevant brand and you will be able to download the software that you need.

Telephone Systems: Yeastar Linkus Mobile App
for Windows & MAC download from app store
Printer & MFP Drivers: Olivetti
CCTV Software: Dahua

InContact Support

In-contact support includes a full onsite software program that enables our service desk to get “live” notifications of any error on your network printer.

This service also includes remote IT support for any of our printers by one of our super technicians, without having to face any unnecessary chargeable IT call-outs. Therefore, there will be no surprise IT charges for the printer!

There’s no need to phone or email us for replacement parts, toners, or spares. You don’t even need to call if your printer has an error. We will be pre-warned by our nifty IT system that will automatically log a call for you.

Added benefits include:

Live onsite device monitoring

  • Automatic toner ordering.
  • Automatic monthly meter reading submission.
  • Automatic fault logging with the service department.
  • Automatic consumable part ordering (drums, developers, fuser units etc)

Remote IT support (Teamviewer or Anydesk)

  • Printer Driver Installations or Modifications.
  • Scanning errors.
  • Address book changes.
  • Trouble code resetting.