Author: monique prinsloo

Rating: 5 stars

Review: ⭐⭐⭐⭐⭐ Outstanding Service from Mitchell Baldwin I would highly recommend Mitchell Baldwin from MFP Office Automation. Mitchell is professional, knowledgeable, and always willing to go the extra mile to ensure his clients receive the best possible service and solutions. His communication is excellent, he responds promptly, and he takes the time to understand his customers' needs before recommending the most suitable options. Working with Mitchell has been a pleasure. His dedication, reliability, and customer-focused approach make him a valuable asset to MFP Office Automation. If you're looking for someone who genuinely cares about delivering excellent service and building long-term relationships, Mitchell is the person to contact. Thank you, Mitchell, for your outstanding support and professionalism! — Monique Prinsloo

Author: Lucille Durrheim

Rating: 5 stars

Review: We’ve had a truly positive experience with MFP, and Tim in particular has been great to work with. Service calls are handled quickly and it’s clear that they take pride in ensuring everything runs smoothly without delays. Tim is always approachable and willing to help, no matter how busy things get. He takes the time to explain what’s happening and makes sure everything is in order before he leaves. The attention to detail is also impressive. Overall, the service has been reliable, professional, and consistently efficient. It’s refreshing to work with a team that genuinely cares, and I wouldn’t hesitate to recommend Tim and MFP Office Automation in Beacon Bay to anyone in need of dependable printer and automation support.

Author: Lizinda Pieterse

Rating: 5 stars

Review: A big thank you to Samantha Hunt from MFP Office Automation for such an amazing experience! She is truly one of the most friendly, professional, and genuine people we’ve had the pleasure of dealing with. From start to finish, Sam made everything feel easy and effortless. She’s incredibly helpful, always approachable, and just an all-round sweetheart. You can really tell she cares about her clients. Highly, highly recommend! Happy customer from MMPA Group & Study Squad Management

Author: Esther Wallis

Rating: 5 stars

Review: The MFP representatives, JP and Sam, who work with Advance For Life Christian Academy are truly outstanding. They are hardworking, committed, and consistently friendly in every interaction. Their professionalism and positive attitude make a real difference in our daily operations. What stands out most is their willingness to go above and beyond what is expected. They approach every task with dedication and a genuine desire to help, ensuring that everything runs smoothly and efficiently. Their reliability and strong work ethic give us great confidence in the support they provide. It is a pleasure working with such a dependable and service-oriented team. We sincerely appreciate the effort, care, and excellence they bring to their work with Advance For Life Christian Academy. Esther Wallis: Principal

Author: Tembisa Besengile

Rating: 5 stars

Review: Casual + friendly Absolutely loved the service! Andre and Andreas from the East London Branch were so helpful and made the whole process smooth and easy. Would definitely recommend to friends 🙂 Really appreciated the professionalism and care throughout they deserve a raise.🙌

Author: Hilary Van Der Ross

Rating: 5 stars

Review: We had an excellent experience with Mark Van Rooyen when he installed our printer. He was professional, punctual, and extremely knowledgeable. Mark made the entire process seamless, ensuring everything was set up correctly and working perfectly before he left. He also took the time to explain how to use the printer and answered all our questions with patience and clarity. His friendly attitude and attention to detail really stood out. I would highly recommend Mark to anyone needing reliable and efficient service. Thank you for a job very well done!

Author: Luzanne Stemmet

Rating: 5 stars

Review: Etienne always arrives at our company with a friendly and professional attitude. As a large company that relies heavily on our machines, we truly appreciate how quickly and efficiently he attends to any issues. He always does his absolute best to get the machines sorted out as soon as possible, minimizing downtime and keeping everything running smoothly. His service is consistently outstanding — he is friendly, helpful, reliable, and always willing to go the extra mile. It is a pleasure working with someone so dedicated and professional. We highly recommend Etienne for the excellent service he delivers every time.

Author: Sufyaan Davids

Rating: 5 stars

Review: Good day, Shaun was absolutely fantastic. He set up everything with a breeze and even supported with a call to set up our devices smoothly after hours because all devices were not on sight, I wouldn't have it any other way. The delivery was easy and quick. I was not at home, so I took a while to respond to his requests on specific details needed, but Shaun waited patiently without a complaint and got everything done as soon as he could. Overall deliver was A+, service was A+++. He did everything with a smile as well. Would wholeheartedly recommend the MFP team, specifically Shaun!

Author: Cecilia Bester

Rating: 5 stars

Review: I had a great experience with MFP Group thanks to Byron and Gareth. From the start, they were professional, responsive, and genuinely committed to providing excellent service. They took the time to understand my needs, explained everything clearly, and made the entire process smooth and stress-free. Byron and Gareth went above and beyond to ensure everything was handled efficiently, and their attention to detail really stood out. It’s rare to find such a reliable and customer-focused team. I would highly recommend MFP Group, especially if you have the opportunity to work with Byron and Gareth.

Author: Chrizelda Niemann

Rating: 5 stars

Review: We have had such a great experience with this printer company, especially with Ettienne van Zyl. His service is always outstanding — he is friendly, professional, helpful, and always gets the job done quickly whenever we request a call out. It’s rare to find someone so reliable and dedicated to excellent customer service. Thank you, Ettienne, for always going the extra mile. Highly recommended!

Author: L-rise Ndobe

Rating: 5 stars

Review: Thank you for the outstanding service that we received from an MFP employee by the name of Byron. He was so friendly and we had a lovely interaction. He ensured that post repair, our printer was cleaned and left spotless and shiny.

Author: Sephomo Mogorosi

Rating: 5 stars

Review: Charles K. Provided excellent customer service. Upon arriving at our offices, he was very professional. He got the job done in no time and with excellent attention to detail, leaving our printer clean and spotless. He had a continuous smile on his face and showed true passion towards his job. Thank you Charles K.

Author: Marishca Van blerk

Rating: 5 stars

Review: Byron is an outstanding technician and truly a gem to have on your side. He is always willing to assist and goes above and beyond to make sure our machines are up and running as quickly as possible. Byron has an incredible amount of knowledge when it comes to Olivetti machines, and his expertise really shows in the way he diagnoses and solves problems efficiently. He is reliable, professional, and always our go-to person whenever we need assistance. It’s a pleasure working with someone so dedicated and helpful. We really appreciate the excellent service he consistently provides.

Author: Claudia Davis

Rating: 5 stars

Review: Very happy with our service from MFP group in general but especially from Denzil and Sheldon. Sheldon went out of his way to get us information on the VOIp services offered when he wasn't going to gain from it as a technician while Denzil was very patient with us and accommodated a late change in schedule, for installing and setting up our new printing system, due to area power outages. Both gentlemen were friendly and professional and made us feel at ease with the information they were sharing.

Author: Christopher Du Plessis

Rating: 5 stars

Review: Great team and even better service! Kristy rescued me from a major crisis by quickly providing printer solutions for a frustrated client. Despite stock shortages, she secured a replacement and delivered on time as promised. Excellent lead times and a truly dedicated staff. Highly recommended!